Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Alexa James gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Refund Policy
Returns
Our biggest priority is your satisfaction! If you take something home and it simply doesn't work you have 14 days for an exchange or store credit with receipt. Items must be unwashed, unworn with tags attached in order to be accepted.
THERE ARE NO EXCEPTIONS. Items outside of our return policy will not be accepted. Items with tags that have been removed and put back on will not be accepted.
Online Purcases - You have 7 days to return from date of delivery for a full refund. Shipping is the responsibility of the customer. If requesting a return label, $5 will be deducted from your refund.
Sale Items
All Sales items are Final Sale
Shipping
For returns, please mail all products to: 1515 W 35th Unit D Street Austin Texas US 78703.
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